Attempting to recover the installation and then undoing changes of your computer

[Justinie]

Attempting to recover the installation and then undoing changes of your computer

[VikramTheGreat]

Hi @Justinie,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP computer is stuck on a message like “Attempting to recover the installation” followed by “Undoing changes”, it usually means that a recent Windows update or installation failed, and the system is trying to roll back the changes. This can sometimes lead to a boot loop or system instability.

 Try These Steps to Fix It:

1. Wait for the Process to Complete

• Sometimes the rollback can take 30–60 minutes.
• If it’s stuck for hours, proceed to the next step.

2. Perform a Hard Reset

• Power off the laptop completely.
• Unplug the charger and remove any external devices.
• Press and hold the power button for 15–20 seconds.
• Power it back on and see if it boots normally.

3. Boot into Recovery Mode

If it still loops:

1. Power on and force shut down (hold power button) 3 times in a row.
2. On the 4th boot, it should enter Windows Recovery Environment (WinRE).
3. Choose:
   • Troubleshoot > Advanced Options > Startup Repair
   • Or try System Restore if you have restore points.

4. Use a Windows 11 Bootable USB

If WinRE doesn’t load, try: HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

• Create a bootable USB using the Windows 11 Media Creation Tool.
• Boot from the USB (press ESC > F9 on startup).
• Choose Repair your computer > Troubleshoot.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat