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HP Recommended
HP Notebook 15 -ba009dx
Microsoft Windows 10 (64-bit)

Hello,

I have a HP Notebook 15- ba009dx. My laptop was turned on normally with no apparent issues but froze when I tried to sign in to my desktop. I foolishly force shutdown the cpu and as I turn it back on the screen says experiencing automatic repair but gets stuck loading. I've searched on youtube for other ways to solve the issue and have found myself stuck as the options I found did not help. Ran a system check and the hard drive short DST test failed. What are my options? Can this be fixed or will the hard drive have to be replaced? Thank you for your support. 

 

Product ID: X7T78UA#ABA

Failure ID: Q892JC-8KWANP-XD7UQJ-60UH03

2 REPLIES 2
HP Recommended

@KiTone 

This message means that Windows has become corrupted -- so much so, that it can no longer boot. MS puts up this message to tell you that Windows will repair itself -- but in my experience of having seen this dozens of times over the years, it has NEVER been able to make those repairs. So it keeps rebooting and redisplaying this again and again -- until you get disgusted and turn off the PC!

This problem is nearly impossible to fix -- from the standpoint of making repairs and leaving your stuff intact. Some steps for trying this are listed below, but they are very hard to do and if they do not work, you are faced with doing a complete Windows reinstallation to get your PC back working again.

And if that is the case, you need to come back here and tell us what failed so we can provide instructions for things you can to do retrieve some data from your drive before you do a complete reinstallation.
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First thing you need to do is see if you can restart in Safe mode -- by doing these steps: https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html

If you don't know how to start using Advanced Startup Options, then read this: https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

Then, follow these steps to reset Windows Update: https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html

If these work, when you finally reboot, you should then be able to login to a working Windows desktop.

If these don't work, you would have to resort to reinstalling Windows from scratch.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Sometimes, your Windows PC doesn't start the way it should after booting, and then you will receive an error right out of the blue that reads: "Automatic Repair, Your PC did not start correctly." You can try the below mentioned DIY methods to fix the issue:

 

Method 1: Uninstall New Software or Drivers

Method 2: Run Start-up Repair

Method 3: Run System File Checker

Method 4: Rebuild BCD (Boot Configuration Data)

Method 5: Reinstall Windows

 

Further, I suggest you to check the below link for more detailed methods:

https://www.technology.org/2018/01/09/5-ways-to-solve-your-pc-did-not-start-correctly/

 

Hope it helps!

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