Automatic Deleting

[HomeopathViraj]

There is a new problem started yesterday. wherever I click on my laptop it automatically deletes the thing which I clicked. in word or in notes it also doing the same wherever I put my cursor it is deleting the things.

[Raj1788]

@HomeopathViraj

Thank you for joining the HP Community

Could you please help me with the exact model name or the product number fo the notebook?

Make sure if the Delete button is pressed in the keyboard.

Delete the keyboard drivers from the device manager.

1. Press Windows+X to open the menu, and choose Device Manager on it. 

2. In the device manager, expand the category. 

3. Under this category, right click on your driver and click on Uninstall. 

4. You may be required to confirm the uninstallation. Check the box next to "Delete the driver software for this device" and click OK button.

5. Restart the computer.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[HomeopathViraj]

Hello There,

I have formatted the whole laptop still problem remains the same.

I have changed keyboard and tried to solve it but still it is same.
i have tried to do as per your instructions and problem remains the same.
now the key board is not getting disconnected after removing the driver and the Delete Switch is not working at all even in new keyboard it is same only delete key is not working. all other key is working very fine.

Kindly help

[Raj1788]

@HomeopathViraj

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a gr