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HP Recommended
HP ENVY x 360
Microsoft Windows 10 (64-bit)

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Windows doesn’t start after a latest update and has the error Automatic Repair couldn’t repair your PC.

 

as per google , I tried different approaches and found that nothing is working for my scenario.

While trying to rebuild BCD, for the below command 

bootrec.exe /rebuildbcd

it says total identified installations : 2

i have attached the screenshot, I am expecting the reason for not able to auto repair is due to this.

Earlier my system had similar issues , so I have reset my PC fully and let windows 10 get installed. After i install either chrome and office 365 , it used to have startup problems. Then I again reset my PC . This happened couple of times .

 

could you please help me resolve these issues permanently.

1 REPLY 1
HP Recommended

@Sadguna 

Sorry but the Chrome issue is a Google problem and the Office 365 issue is a Microsoft problem -- and we don't have any fixes for either of them.

 

The BCD issue is likely due to more than one copy of the BCD -- which then makes Windows think there is more than one installation of Windows when, in fact, there is only one.  What I would suggest is making boot media with another PC which you can then use to repair the BCD problems on this PC.  

 

You need to follow the instructions below to create boot media from Macrium Reflect (MR) that can be used to rewrite/repair the boot media on your PC:
1) Download and install Macrium Reflect (MR) from this link on a working PC: http://www.macrium.com/reflectfree.aspx
2) Use the option to create a boot USB stick or CD

That will create MR bootable media. Then, you can boot your PC into WinPE using that media.

Have patience, as that can take a while to start and bring up the screen.

Once the screen is there, select the option to Fix Windows boot problems. It will then search for the OSs installed and list them, Select the one you want to repair and click Next.

It will now do the repairs, listing the things it has done.

When finished, select the option to Restart the PC.

If this worked, the boot repair succeeded and you will have your PC back.

But if it did not, the Windows system files are most likely corrupted and you would have to reinstall Windows from scrach to fix that.



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