Automatic repair couldn't repair your PC

[Laxman_Rompella]

my laptop is not turning on and it is continuously going to automatically repair mode and showing key and I don't know my recovery key

[Max3Aj]

@Laxman_Rompella, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand your HP notebook is stuck in a continuous Automatic Repair loop and is asking for a recovery key. Don’t worry, I’ll guide you through the steps to resolve this.
 

The recovery key it's asking for is likely your BitLocker recovery key, which is a security feature in Windows. This key is usually linked to your Microsoft account.

Step-by-Step Troubleshooting

Step 1: Retrieve Your BitLocker Recovery Key

1. Visit the Microsoft BitLocker Recovery Key portal:
   https://aka.ms/myrecoverykey
2. Sign in with the Microsoft account you used on this laptop.
3. Look for a key that matches your device name or ID shown on the screen.

If you can't find the key, check with anyone else who might have set up the device or your IT administrator (if it's a work/school device).

Step 2: Try Startup Repair from Recovery Environment

If you can access the Advanced Options screen:

1. Select Advanced Options > Troubleshoot > Advanced Options > Startup Repair.
2. Let Windows attempt to fix the issue.

Step 3: Use System Restore (if available)

1. Go to Advanced Options > System Restore.
2. Choose a restore point before the issue started.

Step 4: Reset Your PC (if other options fail)

This may remove your apps and settings, but you can choose to keep your personal files.

1. Go to Advanced Options > Troubleshoot > Reset this PC.
2. Choose Keep my files and follow the prompts.

Additional Help

If none of the above steps work, you may need to perform a clean installation of Windows using a bootable USB. HP provides a recovery tool for this:

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support