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InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Automatic repair loop
12-04-2020 07:10 AM

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When I boot my laptop it shows diagnosing pc then proceeds to blue screen which says "PC did not start correctly". I already tested my hard drives by shutting my laptop down then spamming ESC then pressing f2, all of it passed so it's not a harddisk problem.
12-04-2020 09:59 AM

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That's because this is a KNOWN issue and it is unrelated to hardware.
Unfortunately, that nearly always means that a recent Windows Update failed and Microsoft then tried to recover from that, but that failed, so it's trying over and over again -- and will never succeed because Windows Update got corrupted in the process.
These problems were reported with KB4532693 back in February of 2020, and more recently, with KB4556799. Unfortunately, this is NOT a new issue with Win10 Windows Updates.
First thing you need to do is see if you can restart in Safe mode -- by doing these steps: https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html
If you don't know how to start using Advanced Startup Options, then read this: https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html
Then, follow these steps to reset Windows Update: https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html
If these work, when you finally reboot, you should then be able to login to a working Windows desktop.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
12-04-2020 04:26 PM

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I can't boot to safe mode, when I click f4 or 4 to boot in safe mood it just repeats the problem pc repairing/ diagnosing pc, then returns to a blue screen with "your pc did not start correctly" what should I do?

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