Automatically restart

chiru123456789 · ‎05-08-2026

while charging after some time automatically laptop is restarting why.

Pallipurath · ‎05-09-2026

Welcome to the HP Support Community.

Thank you for posting your query.

I understand your concern regarding the laptop automatically restarting while charging. I willl help you look into this — such behavior can be linked to hardware, battery, or system settings, and we’ll work together to identify the cause and resolve it.

Try these steps:

1. Perform a Hard Reset

Disconnect the power cord.
Remove the battery (if applicable) and any external devices connected to the PC.
Press and hold the power button for 15 seconds to drain any residual electrical charge.
Reconnect the power cord and turn on the PC.

2. Access the Boot Menu

Turn on the PC and immediately press the Esc key repeatedly until the Startup Menu is displayed.
From the Startup Menu, press F2 to open System Diagnostics.
Run the System Tests, particularly the extensive test for the hard drive and memory, to ensure that these components are functioning correctly.

3. Perform a System Recovery

If the tests pass but the PC still doesn't boot, you might need to perform a system recovery:

Turn off the PC.
Turn it on and immediately press the F11 key repeatedly until the Choose an option screen is displayed.
Select Troubleshoot > Recovery Manager.
Follow the on-screen instructions to perform a system recovery.

4. Check BIOS Settings

Ensure that the BIOS settings are correctly configured:

Turn on the PC and repeatedly press the F10 key to enter the BIOS Setup Utility.
Check the Boot Order to ensure that the hard drive is first in the boot sequence.
Save any changes and exit the BIOS.

5. Use Windows Recovery Environment (WinRE)

If your system is still unresponsive:

Turn on the PC and press F11 to access the WinRE.
Select Troubleshoot > Advanced options > Startup Repair.
Follow the on-screen instructions to perform a repair.

I hope this helps.

Take care and have an amazing day!

I'm an HP Employee.

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