BATTERY DRAINS EVEN AFTER POWER IS OFF

[Fenil_0055]

Weird problem with my brand new hp laptop Battery self drains even after laptop if turned off from 100 to 0 % in just few days . Plz suggest or guide 

[Sneha_01]

HI @Fenil_0055,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear about the battery drain issue with your new HP laptop. Here are some steps to help troubleshoot the problem:

1. Disable Fast Startup

Fast startup can sometimes cause battery drain even when the laptop is off.

• Go to Control Panel > Power Options > Choose what the power buttons do.
• Uncheck "Turn on fast startup" and save changes.

2. Update BIOS and Drivers

Ensure your BIOS and drivers are up to date:

• Visit the HP support website and check for any available updates for your model.

3. Check Power Settings

Adjust power settings to prevent background processes from running:

• Open Settings > System > Power & sleep.
• Click on "Additional power settings" and select a balanced plan.

4. Disable Wake-on-LAN

Prevent network devices from waking the laptop:

• Open Device Manager > Network adapters.
• Right-click your adapter > Properties > Power Management.
• Uncheck "Allow this device to wake the computer."

5. Run Battery Diagnostics

Use HP’s built-in diagnostics to check battery health:

• Restart your laptop and press Esc, then select F2 for diagnostics. Check the battery status.

6. Perform a Hard Reset

Resetting can help resolve power issues:

1. Turn off the laptop.
2. Disconnect the charger and remove the battery (if removable).
3. Press and hold the power button for 15-20 seconds.
4. Reconnect the battery and charger, then power on.

7. Check BIOS Settings

Access BIOS during startup (usually by pressing F10) and look for any power-related settings.

8. Consider Battery Replacement

If the issue persists, it may indicate a defect. Contact HP support for a potential battery replacement

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support