BATTERY ISSUE

[JITHIN3]

MY laptop is taking too long to charge, and when the battery is discharged around 50% , the Laptop gets shuts down automatically

[The_Fossette]

@JITHIN3,

I reviewed your post and I understand that you are facing issues with the laptop battery.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

If you continue facing the issue, reinstalled Microsoft ACPI-Compliant Control Method Battery under the device manager.

Here is how you do it.

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[burlysangel]

Not battery issues amd hp repair hasy laptopore like defaulting on my warrant try reading my post

[burlysangel]

My laptop is under warranty snd hp is not going to fix it and they have my laptop they are claiming something was spilled on it which is a lie it didnt have moisture in it when i mailed it in for repairs so am assuming while in you possesion it was ruined and it has been at the repair centet for a month.   Seems to me like not fullfillinv my warranty means horrible customer service so will not recomend hp to anyone.

[The_Fossette]

@JITHIN3,

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!