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HP Recommended
Hp Pavillion 15 cc-751tx
Microsoft Windows 10 (64-bit)

1000001748.jpg

Hello there,

 

I have a "hp pavillion 15 cc-751tx" laptop with BIOS version "insyde F.42" but i don't see "advanced setting" in the BIOS Menu.

 

Recently I have installed a new NVMe SSD on M.2 port but the SSD is not showing on the BIOS/BOOT Menu. But previously i had a SATA SSD on the same port. Looks like i have to change the PCIe Interface from BIOS Setting or Something. Please help me if you know how to Unlock Advance BIOS or How can I fix the SSD not showing issue.

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Tanvir70 ,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

It seems like you're facing an issue with your HP Pavilion laptop, specifically regarding the new NVMe SSD not being recognized in the BIOS/BOOT menu, and you're looking to access advanced BIOS settings.

Please note that accessing advanced settings in the BIOS is not always straightforward Additionally, unlocking advanced settings may void your warranty, and it's important to proceed with caution.

Here are some general steps you can try:

Check for BIOS Update: Ensure that your laptop's BIOS is up-to-date. Visit the official HP support website for your laptop model and check if there's a newer BIOS version available. If there is, consider updating the BIOS to see if it resolves the issue.

Reset BIOS Settings: Sometimes, resetting the BIOS settings to default can resolve hardware recognition issues. Look for an option in the BIOS to reset settings to default, and then restart the laptop.

 

Check SSD Compatibility: Ensure that the NVMe SSD is compatible with your laptop. Check the SSD specifications and compare them with the laptop's documentation

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Gaya1239

HP Support


A_Gayathri
HP Support Community Administrator.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Tanvir70 ,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

It seems like you're facing an issue with your HP Pavilion laptop, specifically regarding the new NVMe SSD not being recognized in the BIOS/BOOT menu, and you're looking to access advanced BIOS settings.

Please note that accessing advanced settings in the BIOS is not always straightforward Additionally, unlocking advanced settings may void your warranty, and it's important to proceed with caution.

Here are some general steps you can try:

Check for BIOS Update: Ensure that your laptop's BIOS is up-to-date. Visit the official HP support website for your laptop model and check if there's a newer BIOS version available. If there is, consider updating the BIOS to see if it resolves the issue.

Reset BIOS Settings: Sometimes, resetting the BIOS settings to default can resolve hardware recognition issues. Look for an option in the BIOS to reset settings to default, and then restart the laptop.

 

Check SSD Compatibility: Ensure that the NVMe SSD is compatible with your laptop. Check the SSD specifications and compare them with the laptop's documentation

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Gaya1239

HP Support


A_Gayathri
HP Support Community Administrator.
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