-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- BIOS CORRUPTED BLACK SCREEN ISSUE

Create an account on the HP Community to personalize your profile and ask a question
04-18-2020 04:56 PM - edited 04-18-2020 04:58 PM
Hi everybody,
I need your help with the issue that I have with
my computer right now.
Few hours ago I tried to update my BIOS, but somehow ir appeared me a message that said "BIOS Recovery failed" and it restarted. Later on when I tried to turn on my laptop it doesn't show anything (it's a black screen). I tried to start the Recovery of BIOS by pressing the necessary keys but nothing happens (it seems the keyboard doesn't work on that state).
I don't know what else to do, and I need this computer for working now on these days.
My laptop is an HP Pavilion 15-aw005la.
(It doesn't have warranty).
I hope you can help me to solve this horrible situation.
Solved! Go to Solution.
Accepted Solutions
04-21-2020 05:25 PM
@The_Chester12 Click here to perform a hard reset on your device
If the issue persists, after the above steps, try the below:
-
Turn off the notebook.
-
Plug the notebook into a power source using the power adapter.
-
With the notebook off, press and hold the Windows logo key
and the B key at the same time.
NOTE:
On some notebook models, it might be necessary to press and hold the Windows logo key
and the V key.
-
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key
and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.
-
If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.
-
If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.
-
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
04-21-2020 05:25 PM
@The_Chester12 Click here to perform a hard reset on your device
If the issue persists, after the above steps, try the below:
-
Turn off the notebook.
-
Plug the notebook into a power source using the power adapter.
-
With the notebook off, press and hold the Windows logo key
and the B key at the same time.
NOTE:
On some notebook models, it might be necessary to press and hold the Windows logo key
and the V key.
-
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key
and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.
-
If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.
-
If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.
-
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.