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Locked

‎12-16-2023 06:19 AM

HP Recommended
Product: HP Pavilion x360 Convertible Laptop PC 14-dh0101tu
Operating System: Microsoft Windows 11

My HP Pavilion x360 Convertible Laptop PC 14-dh0101tu, yesterday did not boot and instead showed a black screen, the fans were running and the display was on (though it was blank). I tried restarting it, going into the BIOS menu by pressing the f10 key, but the laptop just showed a text stating that F10 key is used for the BIOS menu in the bottom left corner and did not boot up, I further tried pressing the power button and the Windows-B key combination and the laptop showed the following message:1702729641596.JPEGTherefore I tried to get the BIOS files from this link on the HP website. But the link only allows me to download drivers for Windows-10, whereas my laptop runs Windows-11.

Thus, how should I get BIOS drivers for Windows-11 or is there any other way to solve my problem?

Thanks.

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