BIOS F.45 drivers needed to reflash HP Pavillion notebook 17-g188ca

[BigDog2025]

Hi! After Windows 10 last update on June 12, 2025 my notebook will not restart and loops with “ACPI BIOS ERROR”. Automatic Recovery fails and even booting from a Win 10 ISO image from my USB drive will get me to this same error (after the Windows logo displays). I’m thinking my BIOS may be somehow corrupt and want to reflash but can’t find the drivers on HP web site. Anyone know where I can find the F.45 version by American Datatrends for product number N5Y58UA. Thanks

[Paul_Tikkanen]

Hi:

Here are the info and exe file links to BIOS vF.45:

Info link:

https://ftp.hp.com/pub/softpaq/sp80001-80500/sp80252.html

Exe link:

https://ftp.hp.com/pub/softpaq/sp80001-80500/sp80252.exe 

Watch these videos for how to create and use a BIOS recovery flash drive with the above exe file using another Windows PC:

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

How to recover/update your notebook's BIOS with the USB recovery drive and try to recover the BIOS.

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

[BigDog2025]

Thank you for the links. The BIOS update was successful. However, I am still having the same ACPI BIOS ERROR message when Windows tries to do a recovery and even if booting off of an ISO on a USB drive.

I would appreciate if you have any ideas how I can get past this error now that I know the BIOS is refreshed. I also ran tests on my hardware from BIOS and everything came back OK without errors. Thanks.

[Paul_Tikkanen · Accepted solution]

You're very welcome  

Unfortunately, I wouldn't be able to help you with that problem, and recommend that you start a new discussion on that.