BIOS FOR HP PAVILION G6-1360er

[kolyan]

Since my previous message was ignored, I write again. Help to find a bios for DAOR13MB6E1 REV E. I myself can not do this because I'm offered a bios only rev.a

[MKazi]

@kolyan

Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.

I understand that you have an HP Pavilion g6-1360er Notebook and need help to find a bios for DAOR13MB6E1 REV E. 

To assist you better, I would like to know the following information:

• Why do you need this BIOS update?
• Have you check the HP website for the available BIOS update for your HP laptop?
• Are you facing any issues with the laptop due to which you're looking fot that particular BIOS version?

Meanwhile, I did some research and found that the latest BIOS update released for the HP Pavilion g6-1360er Notebook is Version: F.66 sp60864.exe

NOTE: We do not recommend performing a BIOS update unless there are any issues encountered with the computer. 

Hope this information helps. Let me know. Good luck! 🙂

[kolyan]

After resetting the BIOS to the defaulter, it just stopped running. the capsule flashes twice a year (bios is damaged). F.66 sp60864.exe does not fit as I have a rev. E and he for the rev. A.

in addition in the platform file. they indicate FD # 05 = PCI, 0,0,0,2C, FFFFFFFF, 1670103C, 0166CF66.bin
and I have 1670-130 (E) from here, I conclude that this file can not come up to me.

[MKazi]

@kolyan

Hi,

but it is the correct BIOS update for this laptop with Win7 operating system.

Cheers!

[kolyan]

I ask again to draw your attention, I have a motherboard platform 1670-130 (E). In the Platform.ini file, there is no such combination. I may not have a standard configuration of your laptops and I need some other BIOS file.

[Riddle_Decipher]

@kolyan

It looks like you were interacting with @MKazi, but he is out for the day & I'll be glad to help you out, 

I'm the Riddle_Decipher & I'm at your service. 

I reviewed your concern and the entire conversation, did some research and here's what I recommend:

If you've already attempted to download the BIOS file and it doesn't seem to serve your needs, I suggest you Contact HP to have the device either repaired/replaced within warranty as this could be due to a hardware malfunction, considering that's the correct BIOS as mentioned by my colleague & yet it doesn't seem to work.

HP Support can be reached by clicking on the following link:  

* Open link:  www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" button for my efforts to help you.

Have a great day!

[kolyan]

Sorry me, of course, but I do not ask for the address of the service center or its telephone number. I asked for help in finding the right BIOS for my motherboard. The bios that is laid out if you still look at the screenshots does not suit me coming from the startup page of the update file, and there is no data on my motherboard in the platform file.
If I am mistaken in my conclusions expressed in the reports with screenshots, then you tell me specifically where? You just leave an answer and do not try to help me.

[Riddle_Decipher]

@kolyan

Thank you for responding,

I understand your concern and as mentioned multiple times in the past, there are no other BIOS files or options available apart from what exists on the HP website and the only other way to fix your concern is to Contact HP, however, since you don't want to utilize the phone support as you've described, I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any) to help you out.

You should be contacted within 4 business days (Excluding Holidays & Weekends). 

Response times may vary by region. 

Please send a Private Message, if you aren't contacted within 4-5 business days.  

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

And Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.