• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-17-2020 04:01 AM

HP Recommended
Product: HP Laptop model: 15-da0511sa (Prod ID : 4AQ30EA)
my kid just put password on the bios, its asking for 'administrator password' or 'power on password'. I dont know how to bypass this. I have tried updating the bios with the bios update software with a pendrive but Its not working . Does any have a way of reseting the mother board or bios so i could bypass this?
1 REPLY 1

‎03-17-2020 04:39 AM

HP Recommended

Welcome to the HP Support community.

 

Please, check this TKB article >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Forgotten-or-unknown-password-Can-HP-help-me-...

 

Here is how to reach local HP for support options >> https://www8.hp.com/emea_africa/en/contact-hp/phone-assist.html

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.