BIOS PASSWORD RECOVERY

[theresam629]

HAD TO REPLACE HARD DRIVE NOW ALL SET UP BUT WHEN STARTUP F10 I CANT GET PASSED THE BIOS PASSWORD I GET THE CODE  i 69295453 tried bios recovery and those codes do not work HELP!!!

[WAWood]

@theresam629 

I know we used to give out codes to bypass password issues, but sorry -- the Community Policies changed this March such that we are now PROHIBITED from assisting customers in bypassing Admin or BIOS passwords, or in resetting those passwords.

For assistance in this NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.

[theresam629]

thanks for the help but password recovery did not help recovering my administrator password recovery. i have ran the f2 harware test and everything passed but i still cant get to the bios