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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- BIOS Recovery

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12-01-2018 02:33 AM
Hi can i get bios password file can boot coz forgotten when not used it for so longtime i need reinstall windos model is HP EliteBook 820 G3
12-01-2018 02:45 AM
Welcome to the HP Support Community @SePhiRoT1971
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC/BIOS battery. As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.
REO