BIOS UPDATE ISSUES

[RaflyRizky]

I got notification from windows update to install HP Inc Firmware 15.11.0.0 (it is bios update F.11). So i install it and after installing it, It shows "The System BIOS update is complete" below that "Upon Restarting the screen may be blank for a few minutes and various LED Lights may flash .Please do not attempt to interrupt or power down during this time". After that i click "Continue Startup" then the screen goes blank and the power button key repeatedly blinking for 30 seconds and after that stop blinking. only battery indicator light that on until now. It said the "Upon Restarting" but almost 4 hours have passed my laptop not restarting, it is supposed to restart and back to my windows start menu like the previous bios update F0.6. After 4 hours not restarting to windows start menu(power button key off no light, battery indicator on with white light) So i decided to press the power button key and then it start repeatedly blinking again for 30 seconds and enter the windows start menu. I checked my bios version through msinfo32 and it shows that my bios version is F.11 .But I fear the newest HP ENVY 13-ba1000 bios version F.11 is broken. 

Issues that i encountered after update bios F.11 Rev A:

1. When the laptop on idle condition(i just left it on my desk while making a phone call in front of it) the fan start spinning making some uncomfortable noise even though i already set it to balance mode on HP Command Center. 

2. The battery drain faster than previous bios version ( balanced mode in HP Command Center and power mode is Better Battery). 

3. The performance is declining compare to the previous bios version ( i set Performance mode in HP Command Center and the power mode is best performance while plugged in).

[praveenbv]

HI@RaflyRizky, Welcome to the HP Support Community!

Request you to follow the below troubleshooting steps from the document:-

I understand that you're unable to update the BIOS ENVY 13-BA1033TX  and it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,

Please click on the hyperlink below to install 

HP Consumer Notebook PCs - Updating the BIOS

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[RaflyRizky]

I did Recover the BIOS using a key press combination and it's successful, but the version doesn't change or downgrade to the previous version (F.06 Rev A). So, My Current BIOS Still F.11 Rev A

Is that normal? 

[praveenbv]

Hi @RaflyRizky,

We have done the basic troubleshooting as per the document and the notebook needs to check to get to know its hardware is faulty, not a software issue.

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.