Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-14-2017 07:25 PM

HP Recommended
Product: HP Pavillion G6 2238dx
Operating System: Microsoft Windows 10 (64-bit)

Hello Everyone,

 

I am reading online that many people had much better gaming performance with an updated BIOS for my computer but the HP support assstant doesn't show any updates there and all of the linked files are now dead. I'm at F.12 when I'm reading others have up to F.27. 

 

AMD 10-4600m

16GB DDR3 

Radeon 7660g

240GB SSD

 

System board: 1849 57.2E

System BIOS: F.12

 

Thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-14-2017 08:57 PM

HP Recommended

Hello @NavyET2,

 

 

The reason why HP support assistant is not finding BIOS update nor HP drivers website page is having BIOS update for you PC is because, The current OS on your PC is WIN 10 and HP has not released any BIOS updates for Win 1O currently. 

 

I believe, that your PC had come preinstalled with WIN8 and you upgraded to WIN8.1 and then to WIN 10 or directly to WIN 10.

 

Now if you have to update BIOS on your PC, the only option  is by downgrading the OS back to WIN 8 OR 8.1, update to the Latest BIOS and then upgrade to WIN 10.

 

The BIOS update is available for WIN 8.

WIN 8 and WIN 8.1 have the same Kernel and BIOS update will be the same. 

 

See this : http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g6-Notebook-PC-series/5296082/model/5316...

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎03-14-2017 08:57 PM

HP Recommended

Hello @NavyET2,

 

 

The reason why HP support assistant is not finding BIOS update nor HP drivers website page is having BIOS update for you PC is because, The current OS on your PC is WIN 10 and HP has not released any BIOS updates for Win 1O currently. 

 

I believe, that your PC had come preinstalled with WIN8 and you upgraded to WIN8.1 and then to WIN 10 or directly to WIN 10.

 

Now if you have to update BIOS on your PC, the only option  is by downgrading the OS back to WIN 8 OR 8.1, update to the Latest BIOS and then upgrade to WIN 10.

 

The BIOS update is available for WIN 8.

WIN 8 and WIN 8.1 have the same Kernel and BIOS update will be the same. 

 

See this : http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g6-Notebook-PC-series/5296082/model/5316...

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Was this reply helpful? Yes No

‎03-14-2017 11:52 PM

HP Recommended
Thanks for the information. I guess my next action would be to pull my drives (240gb SSD + 1TB SSHD in optical bay) and temporarily install Windows 8.1 on a fresh 2.5" drive to update the bios. I'll be doing so in a couple of days. I'll report if there are any issues.

Thanks again.
Was this reply helpful? Yes No

‎03-14-2017 11:54 PM

HP Recommended

You're very Welcome !!

 

 

 

 

 

 

All the Best !!   Thanks for being a member!

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.