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HP Recommended

Hi! my laptop is an HP Notebook 14-ck0105TU, the laptop recommended a BIOS update just last night to which I agreed to; not knowing what it was for, apologies.

 

Well, when I woke up this morning, the laptop was still charged and unbothered, with it apparently being on via the power LED but the screen was black or turned off. The Charging LED was also white. I tried other methods and attempts like using a USB drive for recovery, and it worked sometimes, after multiple attempts. The screen would flash an "HP BIOS Update", where a progress bar would occur. But after the process was done for every attempt, I would wait for 15 minutes until doing the CMOS reset process, then did the Recovery steps again only to be left with an "Initializing..." (When I used F.80 Rev. A, as the BIOS Version) after the last attempt. Then the screen just turned off, not turning on even after waiting for 15 minutes.

 

I'm wondering what's the actual issue here since those are apparently the right steps for some verified answers here. And if the files are wrong, where could I access the suitable BIOS version for Windows 10 (64 bit), notebook 14 ck0105TU? because none of the other versions would even load a progress bar.

 

Thanks to all

Specter

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@7Specter, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Hard Reset:

Disconnect the charger and remove the battery (if removable).

Press and hold the power button for 15-20 seconds to drain residual power.

Reconnect the charger (leave the battery out if removable) and attempt to power on the laptop.​

 

BIOS Recovery Using Key Combination:

Ensure the laptop is completely off.

Press and hold the Windows + B keys simultaneously.

While holding these keys, press and hold the power button for 2-3 seconds, then release the power button but continue holding Windows + B.

Wait for the BIOS recovery screen to appear. 

 

External Display Check:

Connect your laptop to an external monitor or TV using HDMI or VGA.

Power on the laptop to check if the issue is with the built-in screen.

If the external display works, the BIOS update might have altered display settings HP S

 

Also refer to this guide to update BIOS: HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows) | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@7Specter, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Hard Reset:

Disconnect the charger and remove the battery (if removable).

Press and hold the power button for 15-20 seconds to drain residual power.

Reconnect the charger (leave the battery out if removable) and attempt to power on the laptop.​

 

BIOS Recovery Using Key Combination:

Ensure the laptop is completely off.

Press and hold the Windows + B keys simultaneously.

While holding these keys, press and hold the power button for 2-3 seconds, then release the power button but continue holding Windows + B.

Wait for the BIOS recovery screen to appear. 

 

External Display Check:

Connect your laptop to an external monitor or TV using HDMI or VGA.

Power on the laptop to check if the issue is with the built-in screen.

If the external display works, the BIOS update might have altered display settings HP S

 

Also refer to this guide to update BIOS: HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) (Windows) | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.