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HP Recommended
hp notebook 14-am015tx
Microsoft Windows 10 (64-bit)

Hi, I'm using HP Notebook 14-AM015TX and I wanted to upgrade my BIOS. Here is my BIOS version from System Information :

Annotation 2020-01-16 145459.jpg

 

I also use HP Support Assistant Softawre and I found this update :

Annotation 2020-01-16 145558.jpg

 I clicked install, and everything goes OK; Until it tells me to restart my laptop, so i did.

My laptop powered off then on again, but it does nothing but goes back in to Windows 10 directly.

And when I check my BIOS version through System Information, it remains the same.

Any help please? I'm stuck here. Tried so many ways, googled with lots of different keywords already.

 

Thank you 

1 REPLY 1
HP Recommended

Hi

https://support.hp.com/gb-en/product/hp-14-am000-notebook-pc-series/10862182/model/11612523

 

There are quite a few intermediate BIOS updates....

 

HP  System BIOS Update (Intel Processors)

F.34  31.1 MB Jan 11, 2019 Download

HP Notebook System BIOS Update 

F.33 31.1 MB Jul 13, 2018 Download

Notebook System BIOS Update (Intel Processors)

F.32Rev.A 29.7 MB Mar 9, 2018 Download

HP Notebook System BIOS Update (Intel)

F.30  29.7 MB Dec 8, 2017 Download

Notebook System BIOS Update (Intel Processors)

F.26Rev.A 30.5 MB Jul 31, 2017 Download

Notebook System BIOS Update (Intel Processors)

F.24Rev.A 31.1 MB Apr 14, 2017 Download

HP Notebook BIOS Update (Intel Processors)

F.23Rev.A 31.2 MB Feb 24, 2017 Download

 

Perhaps try them sequentially?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.