• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
System Name DESKTOP-KJVNPI1
Microsoft Windows 10 (32-bit)

OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-KJVNPI1
System Manufacturer Hewlett-Packard
System Model Presario F700 (GR967UA#ABA)
System Type X86-based PC
System SKU GR967UA#ABA
Processor AMD Athlon(tm) 64 X2 Dual Core Processor TK-55, 1800 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.19, 6/20/2007
SMBIOS Version 2.4
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Quanta
BaseBoard Product 30D3
BaseBoard Version 65.37
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.610"
User Name DESKTOP-KJVNPI1\DeeBatt
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory 2.69 GB
Available Physical Memory 1.52 GB
Total Virtual Memory 3.94 GB
Available Virtual Memory 2.91 GB
Page File Space 1.25 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

1 REPLY 1
HP Recommended

@Batrtn1 , welcome to the forum.

 

HP no longer has Software or Driver updates for your laptop.  I believe that it is 13 years old and HP doesn't support it any longer.  I did a search and found some third-party BIOS's, but it is not recommended to use any update other than those provided by HP.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.