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Locked

‎02-04-2019 08:02 AM - edited ‎02-04-2019 08:07 AM

HP Recommended
Product: 15-bs658TX
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I can not turn my laptop on since 3 days,whenever i turn on the laptop there is no display just a blank screen,the caps lock beeps 4 times (2 long and 2 short) which means that i dont have recovery point installed in computer,right?I tried all the recommended troubleshoots and also tried to recover BIOS from USB drive...Do i need a legit flash drive or my laptop is broken?It is not even 1 yr old...please help!

1 REPLY 1

‎02-04-2019 02:41 PM

HP Recommended

So inactive community,it says someone will reply as quick as possible but it has been more than 24 hours no one replied....

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