BIOS issue

[Rus8]

I NEED TO REINSTALL BIOS. HOW DO I DO THIS.

[Raj_05]

Hi @Rus8,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Reinstalling or updating the BIOS (Basic Input/Output System) on a Chromebook is not a straightforward process like it is on some other devices, such as traditional laptops or desktop computers. Chromebooks generally handle BIOS updates automatically through the Chrome OS update process.

Here are the general steps to update the BIOS on a Chromebook.

1. Connect to the Internet: Ensure that your Chromebook is connected to the internet. Chrome OS updates, including BIOS updates, are typically delivered over the internet.

2. Check for Updates: Chromebooks automatically check for updates regularly. However, you can manually check for updates by following these steps:

   • Click on the time in the bottom-right corner.
   • Click on the gear icon to open Settings.
   • Scroll down and click on "About Chrome OS" or "About Chrome" at the bottom of the settings page.
   • Click on "Check for updates."

3. Install Updates: If an update is available, your Chromebook will download and install it automatically. Make sure to save any important work and restart your Chromebook if required.

4. Powerwash (Optional): If you are facing significant issues and suspect that the BIOS is causing problems, you might consider performing a Powerwash. A Powerwash is a factory reset that removes all user data from the device. This can help resolve software-related issues. To perform a Powerwash:

   • Open Settings.
   • Scroll down and click on "Advanced."
   • Under "Reset settings," click on "Powerwash" and follow the instructions.

Remember that Chromebooks are designed to be user-friendly and secure, and the need for manual BIOS updates is rare.

I hope this helps.

Take care and have a good day.

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Alden4
HP Support 

[Rus8]

HI Alden4,

Thanks for your reply and some really useful tips there!

Good news my laptop is fixed now .  Left it off for a few days, turned it on and it works???!!!

I ran HP Support Assistant to check for errors in software/hardware and no issues plus my BIOS is now upto date.

Thanks again for your advice