BIOS recovery drive

[Mr_Rahul-512]

The hp support site is not showing window version for my  bios recovery update file 

I HAVE WINDOWS 10 VERSION 22H2 but hp support site shows all version accept

for this  . So pls anyone tell how can i download bios recovery files

[A_Gayathri]

Hi @Mr_Rahul-512, 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issues with your HP Notebook - 15-Db1069au

I suggest you follow this document's steps to resolve this issue. (Click on the Word document to open the web page to perform recovery). 

there are 3 option 

1. Microsoft System Restore

2. Reset this PC (f11)

3. Microsoft Windows Media Creation Tool ( If you want to  download an Operating system make sure you have a new 32GB flash drive to download the OS and do not use this flash drive for any other purpose )

HP PCs - Installing Windows 11 from a USB flash drive  Link   Media Creation Tool

You can refer to the below link for the steps on how to run the Recovery on the computer: link

Recommended Precautions for Running a System Recovery: 

•           Back up your personal data (All files in the system will be erased during the system recovery) 

•           Only have your power cord, keyboard, mouse, and monitor (in case of desktop) and only power cord (in case of notebooks) attached during the system recovery. (If other devices (printers, cameras, Ethernet cable for internet connection, audio speakers’ cable, and dual display setup) are connected during the system recovery, the system recovery process may stop and fail) 

•           The link will provide you with step-by-step ins tructions on how to perform a system recovery on an HP PC. 

click here and follow the troubleshooting steps BIOS recovery drive

I hope this helps. 

Take care and have a good day. 

Gaya1239 – HP Support. 

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