BIOS sees internal SSD, but not GPART nor any partition software

[kkckkc09]

Received new 2-in-1 Spectre laptop. 

Deleted supplied partition/s after carrying out a disk copy with intention to repartition and install another OS.  However, although BIOS sees the SSD and BIOS tests confirm all is ok, I am not able to see the SSD at all having USB booted with WinPE as well as AOMEI Partition Manager.  Under WinPE, DISKPART does not list SSD and AOMEI does not see the SSD either. 

I can confirm that the hardware is fine, BIOS sees the SSD.  I need to initialize the SSD to GPT so I can repartition it and install the new OS.

Any ideas would be welcome?

[Paul_Tikkanen]

Hi:

If your notebook has an Intel 11th gen core processor, there is a certain storage controller driver you need to install during the W10 installation.

See the info at the link below.

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

Here is the link to the driver you need...

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111660.exe

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

When I ran through the steps, I don't get an Extract to option when I right click on the file.

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

The 2nd file at the top of the page is for 64 bit.

7-Zip (7-zip.org)

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp111660), and copy that folder to your USB flash drive, and continue with the instructions.