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HP Recommended
HP ProBook 450 G2 Notebook PC

Okay, so here's the thing. I downloaded a cracked software which I shouldn't have, which brought Virus in my laptop. The screen turned black with just cursor in the middle. The BIOS had password which made it impossible to install new Windows. So, I took it to a repair shop and they somehow managed to open BIOS and install new Windows 10 setup. Now during startup, a message is displayed on the screen stating "Warning!! Machine is not in committed state" and my Wi-Fi and bluetooth options disappear and come sometimes. I have been using ethernet for the past couple of days. I reinstalled Windows 10 from a bootable USB and formatted every drive. The Wi-Fi option was still missing. The hacker left a message in the notepad asking for money. Now I do not know what to do. I am a student and need this laptop for everyday use and cannot afford to buy a new one. Please Help!

IMG-20221207-WA0066.jpg

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3 REPLIES 3
HP Recommended

Hello @RumailSaddique 

Sorry to hear that you are having problems ... I would like to help you.

The only solution is to reflash bios and replace hard drive and reinstall Windows operating system.

 

(1) Use another Windows 10 computer to create BIOS <USB flash drive>

HP Notebook System BIOS Update

01.54 Rev.A13.5 MBMay 11, 2020Download

 

(2HP Consumer Desktop PCs - Updating the BIOS (Windows)

See section <Updating the BIOS manually from a USB Flash drive (outside of Windows)>

 

(3Please report back

 

Kind regards

HP Recommended

Do I have to buy a new hard drive or format the old one?

HP Recommended

@RumailSaddique wrote:

Do I have to buy a new hard drive or format the old one?


Hello @RumailSaddique 

Boot sector, UEFI partition and other sectors/paritions could be infected

 

Try to format/erase the hard drive.

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