BIOS update every time I turn on my laptop

[RTR210]

 I have turned on this laptop 4 times since owning it 3 weeks because of this screen it happens every time I want to use it which is inconvenient considering the time it takes I have tried all the tricks in other feeds nothing works I’ve tried calling and chatting and they tell me the same things to do that don’t work the first time I ever used it it worked great but since then I get this stupid screen and I’m fixing to throw this hunk of junk in the trash and cut my $412 loss

[Nirvana_95]

Hi @RTR210

Welcome to the HP Support Community. We’d hate for you to be stuck with a product, which does not work. 

Since it is a new system, updating drivers like BIOS takes time. May I know when did you start updating the BIOS?

Did you try pressing the ESC key and starting it all over?

Let me know. Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[RTR210]

I used the laptop 3 times start up was normal then the 4th time and every time sense when I power it on it goes straight into bios update takes forever and it’s on every start up to the point I can’t use it because of this issue it’s been a waste of money none of the tips worked like escape f9 f10 none of that I’ve even done a complete reset and still the same thing bios update every time at power on

[Nirvana_95]

Thanks for your response. I am really sorry for the trouble you are facing. We want to help you with it. 

Please use the link below and follow the 5th step which says: Reset the computer when Windows does not start normally

Link: https://support.hp.com/id-en/document/ish_3974055-3873564-16 

Let me know how it goes.

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[RTR210]

That’s the instructions I’ve tried every time I’ve Co. ya yes support and it doesn’t do anything I e literally wasted money on this laptop cause I can’t use it for what I need it for 

[Nirvana_95]

In that case, could you please run a hardware scan on your system and let me know the outcome of it?

Here is a link that will help you: https://support.hp.com/ie-en/document/ish_2854458-2733239-16 

Keep me posted.