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04-12-2022 03:15 PM
Product: OMEN by HP 15-dh0015nr
Operating System: Microsoft Windows 10 (64-bit)
I've been trying to update the BIOS for my OMEN laptop several times. I was able to download it from hp.com/support and installed it, however, when I came back to the hp support website it still saying that I need to download the latest BIOS.
I'm also having a problem with my display. My laptop is connected to 3 external monitors and when I turned it on, my main laptop screen is black, but I can still operate the windows through my external monitors. If I disconnected the external monitors, then my main laptop screen stuck at the starting window.
Please help!
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