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‎07-11-2020 12:36 AM

HP Recommended
Product: Envy 360
Operating System: Microsoft Windows 10 (64-bit)

I update my BIOS no it stuck on black screen there are white window said programming PEI region for more than 30 minutes what should i do ??

2 REPLIES 2

‎07-14-2020 04:57 AM - edited ‎07-14-2020 04:58 AM

HP Recommended

.

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎07-14-2020 05:02 AM

HP Recommended

@Shori85, Welcome to the HP Support Community!

 

We will have to perform a BIOS recovery.

1) Shutdown the computer.  

2) Hold down the Windows and B button together while the computer is still turned off.  

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  

4) Follow on-screen instructions and click on OK 

 

For more info on BIOS recovery, kindly refer to this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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