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‎02-21-2020 01:09 PM

HP Recommended
Product: Pavilon 14-b006ea
Operating System: Microsoft Windows Server 2012 and older

Hello, I was done a bios update manually via a usb drive. The device rebooted and came up with a (500) at the end of the bios occurred on a black screen. I am still not able to boot onto a usb or into bios or boot menu. And my windows is corrupted and said Windows Failed to start. Any solutions?

2 REPLIES 2

‎02-23-2020 03:25 PM

HP Recommended

It might be that your environment switched from UEFI to legacy BIOS during the recovery ... you can try to switch it back as seen here.

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If the answer is helpful mark it with Kudos by clicking on the kudos button. If your problem is solved then mark it as solved. Thanks 🙂

P.S.
I am a volunteer and I do not work for, nor represent, HP
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‎02-23-2020 03:28 PM

HP Recommended

Hello, thank you for the reply. But has mentioned my windows has corrupted leaving me with no option to change it. 

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