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‎05-20-2026 10:46 AM

HP Recommended

 

1000329311.jpg

 what can I do and how it only stopping here

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1 REPLY 1

‎05-22-2026 05:07 AM

HP Recommended

Hi  @Hhhttttppp,
 
Welcome to the HP Support Community!

Thanks for reaching out!


I understand how concerning it must feel to see the message “BIOS recovery files cannot be found or the files may be corrupted” . Thank you for sharing the picture, Don’t worry  we’ll work through this together.


Could you please share the exact HP model name or number of your device? 

 

In the meantime, here are a few steps you can try:

 

  1. Check USB recovery drive: If you created a BIOS recovery USB earlier, insert it and restart the PC to see if recovery begins.
  2. Use HP Hardware Diagnostics: Turn off the computer, then press and hold the Windows + B keys while pressing the power button. This sometimes forces BIOS recovery.
  3. Update BIOS via HP Support website: If you can access another PC, download the latest BIOS update for your model from HP’s official support page https://support.hp.com/ , copy it to a USB drive, and attempt recovery.

    You can also find the link here explaining about the HP Notebook PCs  recovering the BIOS - Click here  .

I hope this helps. 

I'm an HP Employee.


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