• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Spectre 360
Microsoft Windows 10 (64-bit)

When I start my laptop, I keep getting a page asking to fill in with the bitlocker number. So I copied the number and the next I had this screen, I inserted the number. It states that the last 4 digits is wrong. But the number I inserted is correct. Where can I get the correct number from HP?

1 REPLY 1
HP Recommended

@Adamtmr 

As far as I know, you can't -- because HP keeps no records of this kind of information.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.