BSOD - Critical Process Died

[Saharml]

Hi,
Yesterday while using the computer (HP Pavilion Notebook 15-bc207tx) i got a BSOD with the message "Critical Process Died" a few times over a two hour period.
I found lots of solutions online but none of them helped, I tried updating drivers, updating windows, updating bios, running component tests, memory test, hard disk test and other HP diagnostic tool tests.
When nothing helped, I decided to format the computer, but that didn't helped either.
The event viewer shows this:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

+ System

  - Provider
   [ Name]  Microsoft-Windows-Kernel-Power
   [ Guid]  {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
   EventID 41
   Version 6
   Level 1
   Task 63
   Opcode 0
   Keywords 0x8000400000000002

  - TimeCreated
   [ SystemTime]  2019-12-26T20:42:16.139597600Z
   EventRecordID 1909
   Correlation

  - Execution
   [ ProcessID]  4
   [ ThreadID]  8
   Channel System
   Computer DESKTOP-SRIC8T2
 
  - Security
   [ UserID]  S-1-5-18

- EventData
  BugcheckCode 122
  BugcheckParameter1 0xffffe9fe68c36488
  BugcheckParameter2 0x0
  BugcheckParameter3 0x0
  BugcheckParameter4 0x0
  SleepInProgress 0
  PowerButtonTimestamp 0
  BootAppStatus 0
  Checkpoint 0
  ConnectedStandbyInProgress false
  SystemSleepTransitionsToOn 0
  CsEntryScenarioInstanceId 0
  BugcheckInfoFromEFI true
  CheckpointStatus 0

 Any idea what could be the problem? i ran every possible test and everything seems fine...i don't know what else to do.
Thanks.

[asmita6658]

Hi @Saharml

Welcome to the HP Support Community. 

Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding the service options for your computer.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Have a great day! 

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