BSOD Critical process died

[Sisebas1]

System Details:

System ID: 81ED

Produkt ID: Y3W28EA#ABD

First Start: 09/24/2016

Prozessor: Intel Core I5-7200U@ 2,5Ghz

Prozessor speed: 2400Mhz

Memory: 12288 MB

Bios: 06/26/2020

Bios Rev: F49

S/n: CND63245WL

Keyboard Controller: 62.55

System Image: 16WW3CET601#SABD#DABD

Starting of windows 10 not possible. Laptop shows allways BSOD "Critical Prozess died". I used the HP komponent tests. All tests o.k. exept Video Komponent test failed. 

Error ID: Q4VBN3-88CCT9-XD7X7F-Q2AD03

Product ID: Y3W28EA#ABD

What causes the starting problem?

[Sisebas1]

Advanced System Test Vers. 6.6.0.0. O.K:!

[Paul_Tikkanen]

When I enter the code at the link below, it indicates an issue with the graphics adapter/motherboard.

HP Customer Support - Service Center

The PC probably needs the motherboard replaced which is the cause of Windows not starting.