Purchased the factory System Recovery USB media. Set Bios to boot to USB. Recovery starts, gets to about 75% then crashes to a blue screen with a stop code this time SYSTEM_SERVICE_EXCEPTION any ideas?
If there are no system checks/no quick tests, perform HDD (hard disk drive) and RAM check (memory check).
Let me know the test results.
If the tests PASS, then you may try to create your own recovery media using Microsoft method. You will need a USB pendrive and another computer. Check the attached PDF file below to learn how to do it. Use this newly created USB drive to install Windows from.
Let me know how it goes. Looking forward to your feedback
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