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- HP Community
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- BSOD critical process died - How to 'create system recovery ...

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10-19-2021 10:10 PM
THERE ARE NO HTML'S IN MY BODY DESCRIPTION HP, SHOW COULD IT BE WRONG, DUM DUMB
I turned off automatic updates, but Microsoft and their Infinite wisdom decided to Auto Update anyways, The first BSOD I was able to recover from, 2 days later they reapplied the update [I can only assume] resulting in another "BSOD error :Critical Process Died"
Luckily between each BSOD, I had created a restore point.
But Unfortunately that restore point, failed [of course]
than I got;
"you must enable system protection on this device"
so I;
[BCDedit === to determine the correct system drive]
I learned
[C: system/ windows
, 😧 Windows RE tools,
E:USB Drive,
X:Boot drive]
HP, THIS IS NOT AN HTML, HP
SO I than performed;
Net start vss {ENTER}
rstrui.exe /offline :C: \ windows = active {ENTER}
*computer replied to me;
HP, THIS IS NOT AN HTML, HP
"An Unspecified error occurred during the system restore
(0x80070002)
if you continue to see this error than you can try an,
'Advanced Recovery Method" [**]
HP, THIS IS NOT AN HTML, HP
I TRIED IT AGAIN DOWN THE ROAD AND THIS TIME THE *computer replied back;
HP, THIS IS NOT AN HTML, HP
"status_wait_3 (0x80070003) "
I also tried 'Regedit' just to find out that there is no more registry back up, with windows 10...
*** I messaged HP support about a 15 times, only to get 3 or 4 replies back from HP.
I keep telling them that I am unable to access windows so please provide me with detailed instructions from the DOS CMD prompt, but the directions they keep sending me are for directions
"how to create the 'system recovery disk', IN windows 10...
{{there seems to be a SERIOUS COMMUNICATION BREAKDOWN, HP is Chinese, right??}}
I keep telling them that I cannot access windows so I need directions on how to create the 'system recovery disk' from DOS CMD prompt.
****Please send detailed instructions on how to create the
Windows 10 'System Recovery Disk'.
FROM DOS COMMAND PROMPT, NOT IN windows.
Please HELP with detailed directions on how to create;
From DOS CMD prompt Not from inside windows
if that is a possible thing to do.
HP, THIS IS NOT AN HTML, HP
The last set of instructions was finally the closest to what I've been asking for, for the last 2 or 3 weeks...
Except these are some TIGHT LIPPED instructions.
[Paraphrasing]
HP, THIS IS NOT AN HTML, HP
'from DOS CMD prompt search for HP recovery disk Making tool, run that program, place USB drive into slot {it will be erased so backup your info to save}, create usb drive recovery disk. and use it to recover your drive.
Save for future use...'
Uh........ okay....
i guess thanks... thanks a lot.
An than I tried to order the media to be shipped to my house....
If I Lived in Brazil, Africa, China, Japan, Pluto or Mars, they had it available. In the U.S.,
ah Not So much
Otherwise contact customer support or check ebay and buy the Recovery Kit needed.
""gee thanks.... I am so glad I bought HP....""
If anybody nows what the [**] the Advanced recovery Method to system restore,
...No Clue HEre...
Or the DOS CMDs to find the HP system recovery tool maker is and detailed instructions, Please HELP
Otherwise about Ready to try Soap and Water to clean the auto update page off and out of my computer...Or exorcism by FIRE maybe...
or as I used to say, if it's a DELL, they make great paper weights and door stops
HP, THIS IS NOT AN HTML, HP
10-19-2021 10:25 PM
The specs of your machine is
https://support.hp.com/au-en/document/c07148961
Quick and easy story is to rebuild your machine using
https://www.microsoft.com/en-us/software-download/windows10
(a) Create installation media, - you can use a different computer
(b) Use installation media to install Windows 10 to your machine
Note: Remember to check a tick to keep users files/data and programs
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-21-2021 12:45 AM
Thank you for your detailed reply, Much better detail with the instructions on how to proceed...
Unfortunately this isn't exactly the method that I had requested help completeing...
I am hoping to find the instructions on how to create the system recovery drive on my USB device,
But through DOS CMD prompt...
I guess I am still experiencing problems with communicating my wants and desires...I keep on asking for help to perform this task, FROM DOS CMD PROMPT
THE DOS COMMAND PROMPT
THS TIME I STILL GOT BACK A FROM WITHIN WINDOWS
I DO APPRECIATE YOUR REPLY AND MISTER BANHIEN, AND I WILLADD THIS TO MY UTILITY TOOL BELT.
FOR SOME OF US, IT ISN'T SO EASY TO FIND ANOTHER COMPUTER, THAT WE CAN DOWNLOAD A MEDIA CREATING TOOL ON AND PERFORM A 3 TO 4 HOUR OPERATION ON , AND BE GOOD TO GO.
YOUR RESPONSE WOUDHAVE BEEN **bleep** UP IF YOU HAD ALSO TOLD ME THAT YOU SHIPPED ME A LOANER LAPTOP, A WIRELESS NETWORKING HUB, AND SOME ANIMAL CRACKERS. WITH A RETURN SHIPPING LABEL AND A DATE TO RETURN IT BY.
BUT THAN BEFORE THE DATE ARRIVES,YOU SEND ME ANOTHER MESSAGE, JUST GO AHEAD AND KEEP ALL THAT STUFF, HAPPY BIRTHDAY, MERRY EASTER, JERRY HARVESTMOON MONTH, AND A FREE GET OUT OF THE PLANdemic CARD.
IF THERE IS ANYONE THAT CAN PLEASE HELP ME WITH THE DIRECTIONS ON HOW TO CREATE THE WINDOWS 10 SYSTEM RECOVERY DISK, ON MY USB DEVICE,
FROM
THE DOS COMMAND PROMPT
PLEASELET ME KNOW, MUCH APPRECIATED...
I pray that everyday will truly be a Blessing for yoU and your family