BSOD

[MythicalMTH]

So my laptop got a blue screen for no apparent reason after the blue screen was gone and I restarted my laptop the games i used to play with 120fps are on 30fps and i have tried so many things even lowering the quality and resolution of the games i have played but my fps is constantly low now and idk what to do pls help and thank u

[praveen196]

@MythicalMTH Welcome to HP Community!

I understand that you are getting BOSD error while playing the games.

I would request you to follow the below steps to capture and reply back with the error message/code to identify the issue and find a permanent fix: 

• In Windows, search for and open View advanced system settings. 

• In the Advanced tab, under Startup and Recovery, click Settings. 

• Under System Failure, remove the check mark next to automatically restart, and then click OK. 

• Restart the computer to apply the change. 

• The computer no longer restarts automatically when a blue screen error occurs. 

For more details: click here 

Regarding FPS drop:

Please install the graphics drivers and reinstall the drivers.

Also, please update the BIOS.

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!