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HP Recommended
HP ENVY dv7-7200 Notebook PC series
Microsoft Windows 8 (64-bit)

Hi

A few weeks ago, my laptop started to stall, meaning that any action like moving the mouse or clicking on a button would take minutes to complete

Started seeing a lot of messages in Event Viewer like tis one:

The IO operation at logical block address 4e53920 for Disk 0 was retried.

 

I created a Restore point and Reset my laptop to it's original setting (Reset)

Everything worked out but when I tried to restore the Recovery point, same issue

 

So I planned to simply clone my Windows into an differnt HDD and replace my orginal boot HDD

I've tried various Cloning Software and none work, and most give me a generic error

But Macrium Reflect finally gave me a usable error (Title)

It's due to bad sectors

(If a bad sector is encountered during image creation then you receive this error in your backup log)

 

When I try to run chkdsk c: /r, I get the message below (I'm part of the admin group)


C:\Users\Miguel>chkdsk c: /r
Access Denied as you do not have sufficient privileges.
You have to invoke this utility running in elevated mode.

I'm at a lose

 

Thanks

1 REPLY 1
HP Recommended
Run the Command Prompt window "as Administrator". On the Command Prompt icon (wherever you found it), right-click and choose "Run as Administrator" (Windows 10). If you have a different operating system, you will have to do this differently -- search Google for "elevated command prompt in Windows 7" (or whatever OS you're running.)
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