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Tina_Richard
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HP laptop
Microsoft Windows 10 (64-bit)

I keep getting a pop up message on my laptop that says C:\\Windows\Microsoft.NET\Framework\w4.0.30319\clrjit.dll every time it restarts.  How do I fix this?

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The_Fossette
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@Tina_Richard

 

I reviewed your post and I understand that you are getting a pop-up message on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you install all the Windows update and check if it helps.

 

Here is how it is done.

 

  1. Select the Start (Windows) button from the bottom-left corner.
  2. Go to settings (gear icon).
  3. Select the Update and Security icon.
  4. Choose Windows Update tab in the sidebar (Circular arrows)
  5. Select Check for updates. If there is an available update, it will begin downloading automatically.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Tina_Richard
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Thank you for your help.  The product number 9AG08UA#ABL.  I installed all the windows updates as suggested, but am still getting the same pop up message.

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The_Fossette
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@Tina_Richard

 

I recommend you download and install the latest dotnet frameworks version from the below link and test.

 

https://dotnet.microsoft.com/download/dotnet-framework

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Tina_Richard
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Thank you for this suggestion.  When I tried to download it, it said that it is already installed on my computer.

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The_Fossette
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@Tina_Richard

 

I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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