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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Base System Device missing HP Elitebook8460p

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02-25-2017 11:33 AM
What should I do, Base System Device is missing in my device?
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Accepted Solutions
02-25-2017 12:08 PM
Hi, @Seeker27 :
You need this driver for the base system device...
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
02-25-2017 11:42 AM
Open the Windows "Device Manager", if that is where you see the error-message.
If that's not where you see the error-message, navigate to where you see the error-message.
Start the Windows "Snipping Tool", to capture a snapshot of what you see.
Include that picture here.
02-25-2017 12:08 PM
Hi, @Seeker27 :
You need this driver for the base system device...
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
02-27-2017 08:45 AM
Hi:
You need this driver for the PCI Serial Port...
This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.
ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe
And you probably need this driver for the unknown device...
This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.