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‎10-03-2022 01:37 AM

HP Recommended
Product: HP Notebook - 14s-dk0024au
Operating System: Microsoft Windows 10 (64-bit)

20221003_142612.jpg

Hello everyone, I have questions. 

1. In this process do I just have to wait?

2. Does the laptop have to be charged while calibrating the battery like this?

Thanks

Category:
1 REPLY 1

‎10-03-2022 03:43 AM

HP Recommended

Hello @Rio10 

 

Do this trick to < calibrate > your battery ...

 

(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery" 

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

ub6424_0-1664790177831.png

 

(2) Shutdown notebook

(3) Disconnect charger

(4) Press and hold <power> button for 30 seconds

(5) Connect charger and wait until battery is fully charged ( check LED indicator )

(6) Start notebook and log in to windows and wait a few minutes

(7) Reboot notebook

(8) Please report your results

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