Create an account on the HP Community to personalize your profile and ask a question
10-21-2020 09:27 AM
I keep getting the following message randomly on my HP Spectre x360. I've had the machine almost 1 year. I've tried to change it, but no luck.
In reading how to access BIOS, I have find numerous posts on this website saying that its been disabled with consumer machines. Why do I keep getting the same message?
If the function is as handy as it seems, which is why the computer keeps telling me to change the setting, why wont HP allow customers to change it?
10-25-2020 12:55 PM
Welcome to the HP support community.
Update the Bios, chipset and battery drivers using HP Support Assistant.
Download and run the HP Support Assistant from this Link: Click here
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee
12-15-2020 07:08 AM
My Bios is updated. Was this supposed to automatically change the Battery Care Function to 80%? I actually started to get this message after the latest Dec 2020 update. And I've noticed my laptop is still being charged to 100% when plugged in. So if I have to change this manually, how do I access the Battery Care Function?