• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-09-2024 04:06 AM

HP Recommended
Product: elite x2 g3

Hey there,

 

my battery is draining by about 20% per day when turned off, it has an attachable keyboard which causes this.

 

I recently updated my bios to the newest version which is just 2 months old, disabled USB charging when turned off, fastboot and sleep mode.

Thats all the general advice I've seen around here. I recenlty bought this product and my trader says that even HP claims thats "normal" for this product, but this can't be right? Detaching the Keyboard fixes the problem, but isn't there an option that they keyboard just stops draining?

Tags (1)
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.