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‎11-24-2018 01:36 PM - edited ‎11-24-2018 01:38 PM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 10 (64-bit)

My battery won't charge to 100%, so after 80% it will show not charging. I have searched for this issue, the recommendetion was to uninstall battery drivers, remove battery, and re-install drivers, however after that the problem was not solved. I have decided to upgrade the BIOS, but after this the light of my power button was turned off, and my laptop won't sleep when I was pressing power button or closing the lid. When I turned off my laptop and pressed the power button it didn't turn on. So, I did a hard reset. After that my laptop turned on and I decided to do a recovery and reseted my PC. The power button started to work, but the light was still turned off. The next day, when I was trying to turn on my laptop it did not work. Today I recovered my BIOS and the power button started to work again, but the light is still not working. 

3 REPLIES 3

‎11-24-2018 02:47 PM

HP Recommended

Welcome to the forum @dgev

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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‎11-24-2018 03:10 PM

HP Recommended

My notebook name is HP Pavilion and the product number is W2L89UA#ABA.

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‎11-24-2018 04:46 PM

HP Recommended

@dgev

 

One Bios update:  HP Notebook System BIOS Update (Intel Processors)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-bc000-notebook-pc-series-t...

 

Reboot then try this:

 

https://support.hp.com/wps/portal/pps/Home/ProductDetailsPage/!ut/p/a1/04_Sj9CPykssy0xPLMnMz0vMAfGjz...

 

REO

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