12-21-2019 06:15 PM
My laptop has consistently shutoff without warning at around 50% battery power when not plugged into a power source. Also, the HP Hardware Diagnostics will not open (run as administrator) for me to run a battery test. I have already repaired, restarted, and even reinstalled the Diagnostics application so that step has already been attempted with no success.
12-21-2019 08:14 PM
You can change options from Power settings for Active power plan, for example
Remember to click Apply before get out.
To access the above menu, please
(a) Right click battery icon and select Power options
(b) Select Change plan settings,
(c) Select Change advanced power settings
(d) Scroll down to Battery (at the bottom),
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.