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- Notebook Operating System and Recovery
- Battery charges very slowly, like 1% in 1.5 hrs and will not...

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03-22-2020 09:41 AM
You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport
This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.
I am a volunteer and I do not work for, nor represent, HP
03-22-2020 10:01 AM
OK -- but you did not mention that; you only talked about drivers.
Here are some troubleshooting steps you can try: http://support.hp.com/us-en/document/c00363266?jumpid=reg_r1002_usen_c-001_title_r0006
Those should tell you if the charger is failing.
I am a volunteer and I do not work for, nor represent, HP