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‎12-08-2021 11:32 AM

HP Recommended

Whenever my HP Pavillion starts up a message appears saying 'Battery counterfeit check error. HP recommends using HP batteries only. Using a  non-compatible or non-HP battery might pose health and safety risks. The installed battery does not appear to be a HP battery and fast charging may not be available'. I've only had my laptop since September 2021, my laptop has 9 months HP warranty left, I've never touched the battery from my laptop it was bought brand-new from Argos and when I do health checks on HP support assistant it says my battery is normal. Can I have some help please.  Thank you!

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