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‎06-16-2024 05:17 AM

HP Recommended
Product: HP Pavilion - 14-ce3065tu

I have change the battery of my laptop and successfully calibrated the battery but still on battery report its showing the old value. My new battery capacity is 34000 mHR.

Category:
1 REPLY 1

‎06-16-2024 06:12 AM

HP Recommended

You may need to update the the UEFI diagnostics.

HP releases newer UEFI diagnostics periodically.
When you select F2 during boot you are requesting UEFI diagnostics.
There is an updated diagnostics package here


https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics
Look for the phrase 'issues outside the OS',
Expand the'+'symbol and click the DOWNLOAD button.
The version of the UEFI diagnostics is shown at the left of that DOWNLOAD button.
When you press F2 to run diagnostics please ensure the version is the new one.

 

Run the battery test as explained here

https://support.hp.com/us-en/document/ish_2268927-1713329-16

 

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