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05-15-2023 02:42 AM
HP laptop charging is not hold battery always show 0% every time, removing the charging plug laptop just shut down.
Please help us to remove this defect
05-15-2023 04:45 AM
Hi,
You will need to replace the battery. For optimal performance of a PC the battery should be replaced about every 18-24 months.
The part number for the battery is L11119-855
Ex
https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=L11119-855&_sacat=0
On page 41 of the service manual you can see the steps to replace the battery
http://h10032.www1.hp.com/ctg/Manual/c06691790.pdf
https://www.youtube.com/watch?v=tJXddvEkOr0
https://www.youtube.com/watch?v=dM_i0Mhxszc
Hope it helps,
David
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