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‎05-15-2023 02:42 AM

HP Recommended
Product: HP Notebook - 15-da0327tu
Operating System: Microsoft Windows 11

HP laptop charging is not hold battery always show 0% every time, removing the charging plug laptop just shut down.

Please help us to remove this defect 

IMG20230515102541.jpg

 

Category:
1 person had the same question
1 REPLY 1

‎05-15-2023 04:45 AM

HP Recommended

Hi,

You will need to replace the battery. For optimal performance of a PC the battery should be replaced about every 18-24 months.

The part number for the battery is L11119-855

Ex

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=L11119-855&_sacat=0

 

On page 41 of the service manual you can see the steps to replace the battery

http://h10032.www1.hp.com/ctg/Manual/c06691790.pdf

 

https://www.youtube.com/watch?v=tJXddvEkOr0

https://www.youtube.com/watch?v=dM_i0Mhxszc

 

Hope it helps,

David

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Please click on accept as solution if answered your question

Replace the Base Enclosure | HP Notebook 15, HP 250 and 255 G7 Notebook PC | HP
Replace the Base Enclosure | HP Notebook 15, HP 250 and 255 G7 Notebook PC | HP
youtube.com/watch?v=tJXddvEkOr0
Learn how to remove and replace the base enclosure for HP Notebook - 15-da0000, HP Notebook - 15-db0000, HP 250 and 255 G7 Notebook PC For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options for your HP device are available at ...
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